Covid-19

PLEASE READ

Your pet’s safety and the people who care for them are our top priority.

Due to the evolving situation with the novel coronavirus (COVID19), our veterinary facility is taking additional precautionary measures to ensure the safety of our clients, pets, and the people who care for them.

  1. No pet owners will be allowed in the building for their safety as well as the safety of our staff.
  2. Our door is locked, but we are still open and caring for your pets.  Please call us from the parking lot when you arrive.  (757) 425-9426
  3. Our receptionist will take your pet’s history and other information over the phone.
  4. A veterinary nurse will come out to you and double leash your pet, or take the carrier.  Please remove any other leashes, collars or harnesses after your pet has been double leashed.
  5. Your pet will be brought into the hospital, have a full examination by the doctor, and receive any treatments that you had requested.  Let the receptionist know ahead of time if you would like a treatment plan showing all fees prior to treatment of your pet.
  6. The doctor will complete a report card including any instructions and recommendations.
  7. Billing should be done over the phone.  Credit cards will be accepted.  No cash or checks at this time please.
  8. Let the nurse or receptionist know if you have any questions for the doctor.
  9. Your pet, and any medications will be brought out to you.  Ensure that you have an adequate supply of your pet’s long term medications.



During this time of worldwide concern, our clients are concerned for their pet’s health as well as their own. Dr. Johnson and the staff of Birdneck Animal Hospital are staying updated and following recommendations made by various health organizations. We are still available for appointments and are doing everything we can to keep you, your pets and our staff healthy. Please see the link below to see how we are taking precautions during this stressful time for everyone.

Birdneck Animal Hospital CoVID19 Precautions

We request that clients who have recently traveled or those with respiratory symptoms avoid unnecessary vet visits. If there is an emergency please have someone else bring your pet to the hospital

We are requesting that all clients allow us to provide curb side service.

We will begin implementing curbside drop-off and pickup as follows:

Please call our office in advance to schedule a drop-off and provide history for your pet's concern.

We request that billing occur over the phone.  Please whenever possible give our receptionist credit card information prior to bringing your pet in.  This will expedite your visit and reduce contact between people. If you would rather not give the billing information ahead of time, please verbally give the information on the phone from your car while waiting for your pet.  Your pet, medications, and your pet's report card will be brought to your car.

When you arrive, please call our front desk from your car and a veterinary nurse will come out to collect your pet and complete any necessary documentation. The nurse will apply a double leash to your pet or pick up the pet carrier. Please remove as many harnesses, leashes and collars as possible while still keeping your pet safe.

Dr. Johnson will perform the examination and needed tests in the hospital. You will be issued a report card with the details of your pet's examination and any recommendations.

Should a pet owner need to pick up food or medications for their pet we recommend calling first to make sure the item is in stock. If so, it can be pre-paid for over the phone and we will bring it out to the car.

We are all wearing surgical masks. This type of mask does not prevent us from becoming infected with the virus. Should one of us become infected though, it decreases the likelihood of transmission to others.

We are practicing social distancing and require any clients that insist on coming into the hospital do the same. As the disease progresses in our area and government restrictions become more strict, we will likely prohibit any people other than staff from entering the building.

We are always very good about hygiene, but during this time we are constantly sanitizing surfaces, including but not limited to door knobs, counter tops, table tops and chair arms.

As always, clients should call ahead for appointments. Our hours may change at any time due to more and more people self-isolating and our desire to limit unnecessary exposure to each other. We hope these measures help decrease the likelihood of spread of this virus.

Location

Find us on the map

Monday:

8:30 am-8:00 pm

Tuesday:

8:30 am-5:00 pm

Wednesday:

8:30 am-5:00 pm

Thursday:

8:30 am-5:00 pm

Friday:

8:30 am-5:00 pm

Saturday:

8:45 am-2:00 pm

Sunday:

Closed

Testimonials

Feedback from our clients

  • "Words can not begin to express our gratitude for the care you had given Hunter over the years. When his time came, he watched for you to come through the door and his tail showed his affection towards you. That was most comforting having you there. Thank you.""
    ~R.H
  • ""Thank you so much for taking care of Maggie over the years. Y'all are the best and Dr. Johnson, you are the best vet in the world! God bless you all.""
    ~ J.D.
  • ""Your care for my beloved Mattie these last 10n years made her life, and mine much better….God bless each of you for all you did for us and I'm sure for all your other two and four legged patients.""
    ~E.D.
  • ""Thank you for saving my life." ~T.C."
    ~T.C.
  • ""I can not express how grateful I am for you and your staff… I appreciate everything you did in Beckham's treatment. He was so lucky to have such a wonderful doctor on his side. Thank you for all you do for the benefit of all our beloved pets.""
    ~L.B.
  • ""Dr. Johnson - There are no words that can truly capture your kindness.""
    ~G.B.
  • ""Thank you for the great care you took of Taco and the rest of our family. He is doing great now! He is enjoying running and playing with all four legs again.""
    ~W.C
  • ""People who avail themselves of your services at the clinic certainly are blessed to have such a caring staff....bless you and your devoted staff.""
    ~E.D.
  • ""A sincere thank you for taking such good care of Dulce. We are so thrilled that she is back to her normal self. You gave her the support and care she needed in her darkest hours and kept us confident in her recovery.""
  • ""Just to say how much we appreciate all of you. You all are wonderful people. We feel blessed to have our beloved furry children in your care when they need it. Your professional knowledge and your acts of kindness have a beautiful act all it's own. You are a great vet, compassionate and everything good all in one. You are in our daily prayers.""
    ~T.F.
  • ""Thank you and all of your staff for the excellent care you gave to my wonderful Abbey, who was so much a part of the family. Thank you for all the advice and support you gave to me these last few months. I don't know how I would have gotten through this without your constant support. I will, and I have highly recommended you to family and friends, as I feel you are the best!""
    ~P.B.
  • ""Thank you for taking care of my kitty, Slingshot. He is feeling better and better. My Paw-Paw said that you took extra special care of him and I really appreciate it. So, thank you again for taking care of my cat.""
    ~T.B. (age 6)
  • ""Dr. Johnson, I don't know why you decided to move here from your home in New Jersey, but I absolutely believe it was so you could help me and Mickey. I know coming to someone's home is not what a typical veterinarian would do, but you are obviously an extraordinary man in a world filled with ordinary men….On top of that, your sensitive and wonderful handwritten note arrived and touched my heart…You are one of those quiet, unheralded champions who make life easier for everyone you touch.""
    ~C.W.
  • ""Thank you so much for taking care of Lola when she had her reaction, and your office was already closed. I know you took time away from yourself and your family and I really appreciate it.""
    ~R.M.
  • ""Thank you for giving me more time with my best friend. We are all so grateful.""
    ~A.M.
  • ""Thank you for all of your support for Maxine during her illness. All was very much appreciated and will always be remembered. I have related to all my friends of what a great doctor and staff at Birdneck Animal Hospital.""
    ~O.B.
  • ""Thank you for taking such good care of me over the last 4 years. I am doing well and both legs and feet feel great. You sis an awesome job on me Dr. Johnson, and I'm gonna have a great year this year and I hope to see you only for my check up. You guys are the best!""
    ~Budkus
  • "We can't thank you enough for the wonderful and loving care you gave to"Budkus" while he was in your care. He was so little and so sick and we were so scared for him. Each and every one of the staff members made us feel like we had the only dog in the world. Like nothing else mattered except getting "Budkus" well again. Our deepest gratitude to all of you for the excellent care and attention we received, for your encouragement, comfort, and understanding, and most importantly for saving his life! Thank you so much.""
    ~ J.,B.,C.